ESF Phase 2 PQQ Event

As with most contract briefings, the presentations basically repeated the ESF PQQ instructions to make sure that everyone understood what was needed. The only new news was that the previous ESF round (2007-13) has 24,000 starts to date, with 9% job entry rate against starts or 36% against leavers. This compares to a 36% job outcomes target in the new ESF round.

However, as with other recent briefings, providers seem to have increased in confidence when it comes to the Q&A. The presenters were left flummoxed after a succession of providers challenged the approach and content of the tendering round at a very basic level. The questions will all appear in the official Q&A log on the DWP site, but the meaning is likely to be missing. So, for your delectation, providers were strongly suggesting that:

  • The DWP need to mark down providers who overpromise and underperform - the presenters had no answer to this, which is hardly surprising as it's a decision for someone rather higher up to make. It doesn't help that the DWP don't have decent figures for who does perform well
  • The contract designers didn't include a London weighting in the budget - the presenters responded by pointing out that the budgets were within a range, so bidders could theoretically bid at the top end for London and the bottom end for other areas
  • The outcome targets for the ESF contracts were undeliverable and way above what was being achieved in any previous ESF delivery - the presenter argued that the target matched current outcomes against leavers on the ESF 2007-13 round, and the proposed programmes were both very outcomes-focused and aimed specifically at JSA claimants, unlike previous programmes
  • Bidding for these contracts with a realistic offer might be a waste of time - this linked to the previous point, and was answered by talking about testing the provider's offer against the evidence they give of ability to deliver
  • Maybe providers should just bid unrealistically and renegotiate when they fail to reach targets- the presenters said that they would not expect to renegotiate contracts after award
  • The contracts were reliant on JCP referrals which providers had little control over, potentially sabotaging them from the outset - the presenters said that providers were still able to take referrals from non-JCP sources and would be responsible for hitting their own referral targets
  • The start date of 14th December was a bit dumb - without giving any details, an impression was conveyed that the decision on the start date may have been motivated by a higher purpose than mere practicality. It was also pointed out that the response to the recession had substantially shortened the normal 18 month bidding period
  • Special Purpose Vehicles can't win bids - the presenters said that they could and that James Jennings would be on hand to discuss SPVs

Comments

Personal view: It's good to see providers taking an interest in the realism of contracts the government wants to award. While most providers have always been grumpy about unrealistic targets and contract design, the prospect of losing large amounts of money if they take on undeliverable contracts has made them far more open in their critique of government proposals. It will still take more than this to break the cycle of overpromising and underdelivering though.

Hi Daniel,

I missed the event unfortunately - not paying close enough attention to the DWP website!!

Do you have the list of attenders? If so, could you send it to me...

Hi Bernard,
I should probably have mentioned it more prominently on here, but I assumed everyone would be on top of new bidding opportunities. You're not alone in missing this event by any means.

Sadly, the list of event attendees was on a piece of paper stuck to the door of the event rather than handed out to everyone. You may have to wait for it to come through on the DWP website, although there aren't any huge surprises. Unless you count two people from Reed turning up, which is more than I thought they had left in Business Development after the reshuffle.

Also, welcome to the site!

Update 19/3 - The official notes from these events are now up on the DWP website (pdf).

I think the two from Reed who turned up are the only two left - certainly the only two with confirmed jobs. To be serious for a moment though most of those leaving Reed at the moment have done so by choice not because they were pushed - the process for pushing is still ongoing. But Reed cant confirm roles beyond November this year so the sensible ones are getting out while they can.

In the interests of balance, I'll point out that Reed are widely expected to win some of the FND contracts, and were one of the more positive-sounding organisations a few months back. It's possible that they just don't want to win any more contracts after that!

Hi Daniel
I wondered what readers to the site thought of ESF generally. I've read the comments about New Deal and FND but no comments about ESF from anyone else who has attended a session (with the same old same old) or any of the training providers.
dragonfire

Hi Dragonfire,
The summary I've provided in this article gives a fair indication of what some providers thought of it, at least initially. The DWP are asking for a substantial 'step change' in performance on last year's ESF round, let alone the ones before that. It would be interesting to hear from other providers though, I agree. Thoughts anyone?

Well my opinion would be that it would be hard to do a worse job of it in South london.