Introduction to Welfare Benefits Training in Cardiff

The British Social Security system is notoriously complex due to the huge number of qualifying conditions, the many changes each year and not least the interaction between the different benefits. There is a clear structure that can be learned whether you are looking to signpost claimants in the correct direction or provide basic advice. A guide to proposed benefit changes by the Coalition Government is included.

This course will include—

why we have different categories of benefits
the structure of the benefits system
the qualifying conditions for the main benefits including job seekers allowance, employment and support allowance, income support, housing and council tax benefit, child and working tax credits
valid claims and appeals
maximising benefits; underclaimed benefits and premiums
how to sign post and refer cases
at a glance guide to the structure of the benefits system
at a glance guide to proposed benefit changes

"for non benefits specialists, those needing a refresher and inexperienced advisers"

duration— 1 day

This course is currently being offered on an open basis at the following locations-

CARDIFF- 17/10/2011 10am - 4pm at Cartrefi Cymru 5 Coopers Yard, Curran Road, Cardiff CF10 5NB

BIRMINGHAM- 18/10/2011 10am - 4pm at The Bond Company 180 - 182 Fazeley Street, Digbeth, Birmingham, B5 5SE

LONDON- 19/10/2011 10am - 4pm at Learn 33 St Mungo's Learning and Development Department , 33 Rushworth Street, Southwark, London SE1 0RB directions-

cost- £120 per place includes lunch, refreshments, colour Benefit Rates Poster and comprehensive course guide

(£95 per place- concessionary rate for voluntary organisations with 5 or less full time staff)