Jobcentre Phobia

Wondering what your thoughts would be on support for a client with a phobia of job centres and Atos, who becomes ill due to anxiety and panic attacks at the thought of going near the job centre due to past bad experiances that compromised their mental health after 3 years of councelling. They now get nightmares about jobcentre plus, and refuse to open dwp mail alone in their home unless they hit the bottle and take valium first.

I have now met 4 job centre phobics with anxiety and ptsd disorder, each caused by bad experiances with Atos and Jobcentre plus staff not taking account thay they had mental health and learning issues

what would you guys do to support such people, and stop them losing benefits and getting help and sheltered training etc through working with rethink and mind etc