In the South West I'm experiencing huge problems with GOALS delivery. Some of the problems stem from JCP advisors not being informed by our lead provider as to the content of the modules. This may be down to fact that this contract is so new, however it is resulting in many customers arriving for different training and advice that is going to be delivered.
This however is not the greatest issue we are facing.
The training modules and trainer's notes seem to have written for trainers/customers who are, a) American and b) religeous.
