Benefit sanctions hit most vulnerable people the hardest, report says

Systematic problems in the way the government administers and imposes benefit sanctions, including disproportionate burdens on the most vulnerable, are revealed in a report commissioned by the Department for Work and Pensions.

The report found the way in which the DWP communicated with claimants was legalistic, unclear and confusing. The most vulnerable claimants were often left at a loss as to why benefits were stopped and frequently not informed by the DWP about hardship payments to which they were entitled, it said.

It also revealed serious flaws in how sanctions were imposed, with Work Programme providers required to send participants for sanctions when they knew they had done nothing wrong, leaving "claimants … sent from pillar to post".

The independent report was written for the DWP by Matthew Oakley, a respected welfare expert who has worked as an economic adviser for the Treasury and for the centre-right thinktank Policy Exchange.

Read the full story on the Guardian website.