CCP

Established in 2000, Contact Centre Professional has grown rapidly to become leading training providers, industry consultants and research analysts, primarily within the call & contact centre sector. CCP also deliver training and education to a broad range of client groups from 3 Centres of Excellence in the North East of England.

CCP are also the eSkills UK Sector Skills Council’s representatives and consultants for the North East of England providing advice and guidance on the eSkills UK Career and Skills Framework.