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Resource Centre
The Indus Delta Resource Centre is a one-stop-shop for those who are delivering welfare to work programmes or supporting out of work clients. Here you can gain access to a range of key information, including useful links, publications, toolkits and training resources. A vehicle for sharing best practice across the industry and maximising productivity and professionalism, the Resource Centre is a must-go-to hub for all managers and front-line operational staff in the jobseeker support industry.
Useful publications
This section provides links to the publications and research pages of relevant external organisations.
Inclusion handbooks:
National Institute of Adult Continuing Education (NIACE)
Young People’s Learning Agency (YPLA)
Department for Work and Pensions (DWP)
Child Poverty Action Group (CPAG)
UK Commission for Employment and Skills (UKCES)
Department for Business Innovation and Skills (BIS)
Communities and Local Government (CLG)
Customer support
This section includes a range of tools, training resources and papers that can aid the monitoring of distance travelled.
Exploring a distance travelled approach to a WORKSTEP development plan
- DWP
WORKSTEP is part of a broad range of programmes funded by the DWP which aim to help disabled people find and retain work. DWP commissioned the WORKSTEP distance travelled project to develop an approach which could monitor the ‘in work’ progression of supported employees.
- The Rickter Company
"The Rickter Scale®" is a motivational assessment and evaluation package, which incorporates "The Rickter Guidance Model and offers an integrated approach to working with a wide range of clients.
- St Mungo’s
This training developed by St Mungo’s can be delivered to project workers, clients and managers. It includes a training pack, so that the full potential of the Star as a positive keyworking tool is realised and the participants can consolidate the use of the Star in their service.
- The SOUL Record
The SOUL Record is learner-centred and focuses on solutions rather than problems. The system concentrates on what an individual can do (rather than things they have been unable to achieve) and it is intended as a positive experience for learners.
- JCA (Occupational Psychologist)
MAPS+ ™ is a client intervention tool. It is a model and toolkit designed to increase motivation and self-esteem in those who are traditionally labelled as ‘hard to help’. It is for both young people and adults, particularly those with specific barriers preventing them from fully engaging in education, training or employment.
- The Outcomes Partnership
The Outcomes Partnership’s Distance Travelled Toolkit is a monitoring and evaluation of soft skills, client progression and distance travelled. It can generate a comprehensive array of user-defined statistical and graphical reports, to support evidence based outcomes analysis and reporting.
Toolkits
This section lists out a range of useful toolkits for those delivering Welfare to Work programmes or supporting out of work clients.
Thematic toolkits
- IDeA
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Child Poverty Action Group
The Child Poverty Toolkit is a key resource developed by CPAG and Inclusion to help local authorities analyse child poverty in their area and develop their child poverty strategy. The site offers local data, examples of best practice and policy and strategy briefs.
- Off the Street and into Work (OSW)
OSW has developed two IntoWork Calculators to help single homeless people make informed decisions about whether they are financially better off in work. The calculator's produce projected incomes for two different scenarios. The first shows the individual's current income, including income from active or inactive benefits, while the second column shows an individual's indicative income if he or she starts work, including any applicable income from in-work benefits such as Working Tax Credit. The calcualtor's allows an individual to compare their incomes in both scenarios and make informed decisions about at what point employment is right for them.
- Chartered Institute of Housing
The Tackiling Worklessness toolkit helps with the planning, implementation and evaluation of successful initiatives to tackle worklessness in local neighbourhoods.
- Raise
A plain English, easy to follow toolkit, providing equalities knowledge, skills and resources for organisations.
General Toolkits
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YPLA
The Learner Support toolkit introduces the Learner Support Programme and details how it provides financial support for learners aged 16+.
- NIACE
Readability demonstrates how both the design and readability level of texts can be adjusted to ensure that those with difficulties do not encounter an unnecessary barrier. It covers areas such as the use of white space, appropriate font choice and sentence length, as well as offering a readability test that helps determine how accessible text is to a disadvantaged reader.
Equal Pay Resource and Toolkit
- Equality and Human Rights Commission (EHRC)
This EHRC toolkit is intended to aid employers to deliver fair pay systems in accordance with equal pay legislation.
They do this through:
- Equal pay audits
These tools are designed to inform employers of the importance and benefits of providing a fair pay system.
- Equality impact assessments
The principles and techniques for an equal pay audit are equally applicable to carrying out an equality impact assessment on proposals to change pay policies, especially new grading and pay structures.
Benefit and Credit Rates Toolkit
- Rightsnet
- ESF Works
The commercial recruitment agency, Prospectus, has produced a Job-Readiness Assessment toolkit to assist job coaches and employment advisers in the assessment of an individual's employability. The toolkit is aimed at those working with clients who are faced with multiple labour market disadvantages. A set of appendices provide pro-formas for several stages of the process. There are seven documents in the series, available as PDF files.
- JCP & IDeA
Leading by Example is an online resource for local councils working to tackle worklesseness in their local area. In partnership with the IDeA and Jobcentre Plus, a group of local authorities have created this strategic framework and self-assessment toolkit as a platform to share and develop best practice across the local government sector.
- Skill Funding Agency
Employability at Work is a CD-based toolkit to support the delivery of generic employability skills. The toolkit has been developed by ASDAN and Progressive Educational Tools to support providers in assessing and delivering employability skills to unemployed Jobcentre Plus customers.
- Pre-Employment Provision
A provision which helps people gain the specific skills they need to move into work. The emphasis on PEP is getting people ‘work-ready’ and helping them to progress into employment.
- National Association for Voluntary and Community Action (Navca)
A host of Navca toolkits and a list of other toolkits from relevant external organisations.
Impact Assessments
This section contains links to impact assessment programmes.
Impact Assessments (formerly Regulatory Impact Assessments) help to explain the effects of government proposals which impact on the private, public and third sectors. Impact Assessments are published so that those with an interest can understand and challenge why the government is proposing to take action, how new policies may affect people and the estimated costs and benefits.
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